Paradex official statement: The temporary system interruption has been fully resolved, and user funds are always secure

Paradex has confirmed that the brief platform interruption that occurred earlier this week did not affect the safety of any user funds or assets.

The incident took place during the deployment of internal system fixes and lasted for several hours. It has now been fully resolved and normal operations have resumed.

The platform emphasizes that throughout the process:

• User balances were not affected in any way

• All assets remained secure at all times

• There were no losses of funds, abnormal transfers, or account risks

Once the issue was identified, the Paradex team immediately initiated an emergency response process, continuously updating the community with information while advancing the repair work to ensure transparent communication.

Unified Information Release Mechanism to Ensure Clear and Transparent Communication

During the system maintenance, Paradex used Discord as the sole official information release channel to avoid fragmented information and the spread of unverified messages.

Users continuously received updates through this channel on:

• Fault investigation and handling progress

• Technical repair status explanations

• Clear guidance on platform recovery time

At the same time, team members remained online to directly address user concerns and support personal account verifications or issue explanations, ensuring that user rights were not affected.

Observations and Explanations Regarding Some Media Reports

Paradex has noted that a large number of related reports quickly emerged in the market after the incident, including some media channels that had not previously followed or reported on Paradex.

Multiple articles shared a high degree of similarity in publication timing and narrative perspective, raising reasonable doubts about information amplification or synchronized narrative dissemination rather than reports based on independent technical investigations.

Additionally, some content had the following issues:

• Insufficient technical details

• Some factual inaccuracies

• Reports were published before the official investigation was completed

Related content was subsequently further disseminated on social platforms, amplifying the impact of the incident beyond the actual technical issues.

Paradex points out that similar situations are not uncommon in the crypto industry. Even mature platforms may encounter misinterpretations or over-interpretations during technical upgrades or system maintenance, reflecting the inherent complexity of decentralized trading infrastructure.

Platform Operation Data Fully Restored and Continues to Grow

Since the system has fully recovered, Paradex's core operational metrics have stabilized and are showing a continuous upward trend:

• The platform's cumulative trading volume has exceeded $1.5 billion

• TVL (Total Value Locked) and the scale of open contracts have returned to pre-incident levels and continue to grow

• The XP Rewards second season has entered its final two weeks, with the XP bonus mechanism remaining open and user participation stable

Related data indicates that users maintain a high level of trust in Paradex's technical capabilities and platform stability.

Paradex's Position

Paradex states that in the rapidly evolving crypto industry, accepting external attention and scrutiny is a normal phenomenon, but accuracy, professionalism, and objectivity are equally crucial.

The team is always willing to provide necessary data and technical background to the media and community to support fact-based rational discussions.

About Paradex

Paradex is a decentralized trading platform focused on high performance, transparency, and a user-first experience, serving global crypto traders.