PayPal: Large enterprises are leading the adoption of cryptocurrency payments, with nearly 85% of merchants expecting it to become the norm within 5 years

A recent survey released by PayPal shows that nearly 85% of surveyed merchants expect cryptocurrency payments to become the norm within the next five years. The survey was conducted in late October 2025 and covered approximately 620 "payment strategy decision-makers."

The survey data indicates that nearly 90% of merchants reported receiving inquiries from consumers about using cryptocurrency for payments, with about 40% of merchants already supporting crypto payments at checkout. Among those who have accepted crypto payments, a significant portion stated that crypto payments account for more than a quarter of their total sales, and about three-quarters of merchants reported that related sales have increased over the past year.

May Zabaneh, Vice President and General Manager of PayPal's crypto business, stated that crypto payments are moving from the experimental phase to everyday commercial applications, driven primarily by consumer demand for faster and more flexible payment methods. Once merchants start to integrate, they can see the actual value.

In terms of scale, the adoption of crypto payments is mainly driven by large enterprises. Among companies with annual revenues exceeding $500 million, about 50% have accepted crypto payments, while the proportions for small and medium-sized enterprises are 34% and 32%, respectively. Additionally, about 90% of merchants indicated that they would be willing to try crypto payments if the experience and integration process could match that of traditional card payments.

The background of this survey is closely related to the progress of stablecoin regulation. Following the implementation of the GENIUS Act, clear guidelines for the issuance and trading of stablecoins have been established. PayPal, as one of the earliest mainstream payment institutions to engage with stablecoins, is seeing its practices followed by more banks and fintech companies.